Refund policy

At RIZZ, we don’t just sell pieces — we deliver presence.

Every item is crafted with intention, and we stand behind every detail.

Sizing Matters — Choose Wisely

All orders are carefully prepared to match our standards.

If there’s any issue with sizing, exchanges or returns must be handled immediately upon delivery, while the courier is still present.

Once the order is accepted, it’s considered final.

Manufacturing Defects

We hold our quality to a higher standard.

If you receive an item with a genuine manufacturing defect, you are eligible for an exchange or refund within 14 days from the delivery date.

The item must be:

Non-Returnable Cases

We do not accept returns or exchanges in the following cases:

Final Word

We don’t do mass. We don’t do average.

Every piece is made for those who understand value — not just price.